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# Every question is a potential customer.

## What You See

### All your webchat inquiries in a single place.

- The ability to route webchats to team members or locations
- A custom auto-responder for holidays, after hours,  weekends, etc.

## What Your Customer Sees

### A simple chatbox on your website for inquiries.

- A text confirmation that their webchat was received
- A streamlined way to communicate with your business and get quick answers

## What You Can Do With Swell Webchat

### Turn Website Visitors Into Customers

Engage with prospects in seconds and begin building trust from the moment they contact you.

### Power Great Customer Service

Receive notifications when site visitors ask questions and quickly respond via text.

### Be Responsive, Not Overwhelmed

Never miss a thing. Get notifications and respond or assign conversations to teammates.

[Free Consultation](/content/lpsf/request-a-demo-23/index.html)

### The Features

#### Customizable Everything

Customize branding, messaging, fonts, colors, icons, and profile pics so every message is your message.

#### Super Easy Setup

Just a few minutes and no coding experience required (we’ll even walk you through it).

#### Chat with 1 or 100+

Lots of visitors? Swell Webchat can handle loads of individuals chatting with you at the same time.

#### Multiple Chat Instances

Give individual locations or sub-brands their own way to connect. Create multiple web chats on a single website or across multiple websites.

#### Group Chat

Get the right people working on a problem. Group chat lets one or more team members chat with a single website visitor.

#### Automatic Message Routing

Answer questions fast. Customize contact groups, so that the right messages are routed to the right person, team, or location.

### Notifications

Get an alert any time you receive a webchat, so you can reply quickly.

### Book Your Free Consultation

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